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Terms & Conditions

Legal Disclaimer

The information provided by the practice is for general information and educational purposes only and is not intended as a substitute for professional mental health advice, diagnosis and treatment. Engaging with this website, written materials, or communication outside of a formal therapeutic relationship does not establish a therapist-client relationship.

A therapeutic relationship is only established after an initial consultation has been completed, informed consent documents have been signed, and both client and clinician have agreed to move forward with services.

While every effort is made to protect confidentiality, communications via email, text message, or online platforms may not be fully secure. Clients are encouraged to use discretion when sharing sensitive information electronically.

This practice does not provide crisis or emergency services. If you are experiencing a mental health emergency, please call 911, go to your nearest emergency room or contact that 988 Suicide & Crisis Lifeline by dialing or texting 988. 

By using this website or engaging with this practice's materials, you acknowledge and agree to this disclaimer.

Terms & Conditions

1. Acceptance of Terms

By accessing or using this website or engaging with services provided by Anchor & Edge Therapy PLLC, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this website or services.

2. No Therapeutic Relationship via Website

Use of this website, including submitting contact forms, emails, or other communication, does not establish a therapist-client relationship. A formal therapeutic relationship is only established after completion of intake procedures, signed consent, and mutual agreement to begin services.

3. Use of Website Content

All content provided on the website is for informational and educational purposes only. It is not intended to replace professional mental health advice, diagnosis, or treatment.

You are not to:

- Use the website for unlawful purposes

- Attempt to gain unauthorized access to systems or data

- Copy, distribute, or exploit content without permission

4. Appointments and Services

All services are subject to availability and clinical appropriateness. Scheduling, cancellation, and attendance policies will be outlined separately in your informed consent documentation.

Anchor & Edge Therapy PLLC reserves the right to refuse or terminate services in accordance with ethical guidelines and applicable laws.

5. Payments and Fees

Clients are responsible for all fees associated with services unless otherwise agreed upon in writing. Payment policies, including cancellation or no-show fees, will be provided to the start of services. Please note, any client that no-shows a session or cancels in less than 24 hours will be charged and responsible for the full session fee.

6. Confidentiality and Communication

While reasonable efforts are made to protect your privacy, communication via email, text, or online platforms may not be fully secure. By using these methods, you acknowledge and accept these risks. 

Confidentiality is maintained in accordance with applicable laws and professional standards, with exceptions including but not limited to:

- Risk of harm to self or others

- Suspected abuse or neglect

- Court orders or legal requirements

7. Telehealth Services

If you engage in telehealth services, you acknowledge:

- There are potential risks to privacy and technology failures

- You are responsible for ensuring a private and secure location

- You CANNOT be operating a vehicle during telehealth services

- Services may be interrupted due to technical issues

8. Emergencies

This practice does not provide emergency services. If you are experiencing a mental health emergency, call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by dialing or texting 988.

9. Intellectual Property

All materials on this website including text, logos, and branding are the property of Anchor & Edge Therapy PLLC and may not be used without written permission.

10. Limitation of Liability

Anchor & Edge Therapy PLLC is not liable for any damages arising from the use or inability to use this website or services, to the fullest extent permitted by law.

11. Changes to Terms

These Terms and Conditions may be updated at any time. Continued use of the website or services constitutes acceptance of any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois.

13. Contact Information

If you have questions about these Terms and Conditions, please contact: Anchor & Edge Therapy PLLC at (815) 556-2097.

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