Privacy Policy
Legal Disclaimer
The information provided by the practice is for general information and educational purposes only and is not intended as a substitute for professional mental health advice, diagnosis and treatment. Engaging with this website, written materials, or communication outside of a formal therapeutic relationship does not establish a therapist-client relationship.
A therapeutic relationship is only established after an initial consultation has been completed, informed consent documents have been signed, and both client and clinician have agreed to move forward with services.
While every effort is made to protect confidentiality, communications via email, text message, or online platforms may not be fully secure. Clients are encouraged to use discretion when sharing sensitive information electronically.
This practice does not provide crisis or emergency services. If you are experiencing a mental health emergency, please call 911, go to your nearest emergency room or contact that 988 Suicide & Crisis Lifeline by dialing or texting 988.
By using this website or engaging with this practice's materials, you acknowledge and agree to this disclaimer.
Privacy Policy
1. Overview
Your privacy is extremely important to us. This Privacy Policy explains how Anchor & Edge Therapy PLLC collects, uses, and protects your personal and health information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
2. Information We Collect
When a therapist-client relationship is formed, the following personal information is collected:
- Name, date of birth, address, phone number, email
- Emergency contact information
- Insurance and billing details
When a therapist-client relationship is formed, the following protected health information (PHI) is collected:
- Mental health history
- Treatment plans, diagnoses, and session notes
- Communications related to your care
3. How We Use Your Information
When a therapist-client relationship is formed, we use your information to:
- Provide mental health services
- Schedule and manage appointments
- Process payments and insurance claims
- Communicate with you regarding your care
- Comply with legal and ethical obligations
4. Confidentiality and Disclosure
Your information is kept confidential except in the following situations:
- With your written consent
- Medical emergencies
- Suspected abuse or neglect (as required by law)
- Threat of harm to self or others
- Court orders or legal proceedings
We only share the minimum necessary information when disclosure is required.
5. How We Protect Your Information
We take reasonable steps to protect your data, including:
- Secure electronic health record (EHR) systems
- Encrypted communication when possible
- Limited access to authorized personnel only
- Secure storage of any physical records
6. Your Rights
As a client, you have the right to:
- Access an request copies of your records
- Request corrections to your information
- Request limits on how your information is shared
- Receive a record of disclosures
- File a complaint without retaliation
7. Telehealth and Electronic Communication
If you participate in telehealth services:
-We use secure, HIPAA-compliant platforms when possible
- There are inherent risks to electronic communication
- You are responsible for ensuring privacy on your end
- You CANNOT be operating a vehicle during telehealth services.
8. Website and Cookies
Our website may use cookies or analytics tools to improve user experience. This information is not linked to your clinical records.
9. Retention of Records
We retain records in accordance with state laws and professional guidelines. In Illinois, records are typically kept for at least 7 years after the last session (or longer for minors).
10. Changes to This Policy
We may update this Privacy Policy as needed. Any changes will be posted with a revised effective date.
11. Contact Information
If you have questions about this Privacy Policy, please contact:
Amelia Barone, LCSW/Anchor & Edge Therapy PLLC at:
(815) 556-2097 or info@anchoredgetherapy.com